Privacy Policy.

Last updated: June 5, 2026

1. Introduction

Welcome to AlwaysUp.dev ("we", "our", or "us"). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our intelligent monitoring platform.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Your name, email address, password, and team designations when you register.
  • Monitoring Configuration: Target URLs, IP addresses, ports, keywords, and alert preferences configured in your account.
  • Integration Tokens & Keys: API keys, Slack Webhooks, Telegram Chat IDs, and Discord Webhook URLs to deliver alerts.
  • Billing Details: Payment details, billing address, and transaction histories, processed securely via third-party processors.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To run connection checks, latency analytics, and keyword scans on your specified targets.
  • To dispatch outage warnings to your selected email addresses and notification webhooks.
  • To manage your active subscription plans and process transaction invoices.
  • To compile diagnostic server logs to maintain platform stability and security.

4. Data Storage and Security

We implement industry-standard technical and organizational security measures to protect your monitoring configurations and integration tokens from unauthorized access, alteration, or deletion.

Your passwords are encrypted using secure hashing algorithms (bcrypt), and payment card details are never stored on our servers. All transaction processing is securely handled by Stripe.

5. Third-Party Services

We share relevant metadata with reliable third-party services to deliver key system functions:

  • Notification Channels: Delivery payload notifications routed via Slack, Discord, Telegram, and SMS endpoints as configured by you.
  • Analytics: Aggregated uptime logs processed internally to generate dashboard latency charts.

6. Your Rights and Access

You have complete access to view, update, export, or permanently delete your account configuration data, monitor lists, and integration tokens directly within the dashboard. If you close your account, all associated monitors and alert records will be purged from our active databases.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top.